Terms of Service

These Terms of Service ("Terms") govern your use of Trove ("the Service"), operated by Karan Chaudhary ("we", "us"). By creating an account, you agree to these Terms and our Privacy Policy.

1. Description of the Service

Trove is an organizational and advisory tool for airline flight credits. We help you track credits, understand their terms, and choose which credits to apply to a given flight booking.

Important:Trove does not book flights on your behalf, hold any of your money, or transact directly with airlines. All recommendations are informational. You complete every booking yourself, on the airline's own website or app, using your own credentials.

2. Eligibility

You must be at least 18 years old to use Trove. By signing up, you confirm that you are 18 or older. We reserve the right to terminate accounts that we determine to be operated by minors.

3. Your responsibilities

• Accuracy of credit data. You are responsible for verifying that credit details (dollar value, expiration date, restrictions) are accurate before applying them to a booking. Our AI parser is best-effort and may misread emails.
• Compliance with airline terms.Your credits are subject to the airline's own terms and conditions. We are not responsible if an airline rejects a credit, refuses to honor its stated value, or enforces restrictions we did not surface.
• Account security. Keep your password confidential. Do not share your account. You are responsible for activity on your account.
• Lawful use.Do not use Trove to store stolen, fraudulent, or unauthorized credits. Do not attempt to access other users' data or interfere with the Service.

4. No warranty

The Service is provided as is and as available without warranties of any kind, express or implied. We do not warrant that:

• The Service will be uninterrupted, error-free, or available at all times.
• AI-generated parsing or recommendations will be accurate or complete.
• Credits stored in the Service will be successfully applied to your bookings.
• Third-party services we rely on (Supabase, Vercel, Google, Postmark, SerpApi, Resend) will remain available.

5. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from your use of the Service is limited to the amount you paid us in the twelve months before the claim arose. For users on a free tier, that amount is zero.

We are not liable for:

• Lost value of expired credits, whether or not we sent expiration reminders.
• Bookings made based on inaccurate AI recommendations.
• Indirect, consequential, special, or punitive damages.
• Outages or data loss caused by third-party service providers.

6. Account termination

You may delete your account at any time from Settings → Delete My Account. After a 7-day grace period (during which you can cancel by logging back in), all your data is permanently deleted, except a cryptographic hash retained for compliance evidence.

We may suspend or terminate your account if you violate these Terms, attempt to harm the Service or other users, or use the Service for unlawful purposes. We will provide reasonable notice when possible.

7. Changes to the Service or these Terms

We may change the Service or these Terms at any time. Material changes will be announced by email at least 14 days before they take effect. Continued use after changes constitutes acceptance.

8. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Service will be resolved in the state and federal courts located in Texas.

9. Contact

Questions about these Terms: security@try-trove.com

DRAFT — this document has not been reviewed by an attorney. The founder is responsible for engaging counsel before relying on it for any commercial launch. Once a corporate entity is formed, update the operator name in §1 and the governing-law clause in §8 to reflect the entity's state of incorporation.